800k+ happy gamers
1 Reviews (1.7/5 average rating)
18th December 2016
I rented an Ark: Survival Evolved server from the guys. Over the week's time of hosting the server with them, we had multiple days of the server randomly crashing / resetting. Twice the server reverted several hours. I submitted several tickets about the incidents and got only bare minimum responses, with zero feedback saying "This has been fixed, we found the problem." Multiple times my tickets would be closed without a response other than "Will have such and such look into it." Not happy with the service at all and when I told them if they didn't fix the issue I would be looking elsewhere for hosting, they didn't act like they cared. The pings to the server were great and if it hadn't of been for the lack of real support for the server crashes, I probably would have stayed with them. I will likely never rent from this host again.
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