since 2015
74 companies
84 games
904 reviews
800k+ happy gamers
since 2015
74 companies
84 games
904 reviews
800k+ happy gamers
66 Reviews (4.7/5 average rating)
Mel
1st March 2019
I have been contacting the customer service twice now and it always had been fixed very quickly by James Rimmer. They do take care of their customers. Would definitely recommend to my friends.
Steam Verified
Velosovis
1st March 2019
These guys are quick, doesn't matter which time of the day or the night, they are ready and willing to help. They offer a great service and their servers are awesome. Thank you! I'm a very happy customer and will support you guys. Cheers
Steam Verified
Joelio
29th November 2018
Ive had 2 problems with my server. Both of them were me. I hamfistedly mashed a bunch of mods into the server and poked stuff until it got broke af. After openingm y ticket, support generally takes like 4 minutes to get back to you, then they respond real time and keep you updated on what theyre doing. They even discounted me for the inconvenience I caused them, guilting me into writing them a stellar review.
Steam Verified
BlazingFire
29th November 2018
I had an issue with my server with the instant install. The server and client versions didn't match so the server would kick me back to the main game screen when trying to join the server. I put in a ticket with Ping Perfect's staff and they responded quickly. They were able to fix the issue and get my server updated and running. The problem was steam command had to be reinstalled because it had a hiccup in the installation the first time. I recommend Ping Perfect to everyone as they really do care about their customers unlike other providers.
Steam Verified
Rolly
29th November 2018
Every support ticket raised has been dealt with quickly and with great professionally. the server is great thankyou.
Steam Verified
Ldrambal1
9th July 2018
Been using them for years now! Recently cod4 got an update to 1.8 (after so many years!). My server stopped working because it was still on 1.7. These pingperfect support guys worked with me hours upon hours trying to fix my issue. I felt like I was their only customer because of the amount of time and effort they spent on me alone! The support is truly remarkable! I will always recommend pingperfect!
Steam Verified
b_rigid
9th July 2018
I have very minor issues with the provided dashboard to manage my server, but most due to a matter of preference and nothing about the service. Any time I have an issue and submit a support ticket, I get an extremely prompt reply and fix to my problem. Easily the happiest I've been with any customer service. Additionally the host is incredibly reliable. The server is consistent. I am two month into my subscription with PingPerfect and it truly is damn near perfect.
Steam Verified
Scopique
21st March 2018
Service has been great so far. We've encountered a few issues with our hosted game server being in beta, but the support crew at PingPerfect have been responsive and helpful every time, and have known what to do to resolve the issues.
Steam Verified
Clamdigger
21st March 2018
Ive used PingPerfect before(Conan Exiles and 7D2D), and have recently decided to rent another 7 Days to Die server. And again just as before, they have the best customer service. I had a few issues, made a few tickets, and both tickets were promptly answered. Even had live chat assistance too. Not only is the customer service outstanding, but their servers have always been rock solid for me. PingPerfect is a fantastic company, highly recommended.
Steam Verified
Strangler-Factory
13th March 2018
Amazing customer service! Ping perfect really goes above and beyond! I mistakenly bricked my server by messing up a config file. I opened up a ticket and it was responded to almost instantly and before I knew it the server was re-imaged and everything was back to normal! The user panel is very easy to use. The server performance is excellent and fast. 10/10 thank you ping perfect! <3
Steam Verified
|$m0k!n|-4HUD-
13th February 2018
Signed up for a Day of the Defeat Source server and it's running just as fast, stable and responsive as the support branch. We've got plenty of maps and plugins and virtually no limitation in regards to our needs and much cheaper than we used to. It's a lot of value for the price.
Steam Verified
![[TSS]✴Scoobs✴ Thumb](https://steamcdn-a.akamaihd.net/steamcommunity/public/images/avatars/53/53dfe666058b86affe3c2a7fefcdff058d45d76e_full.jpg)
[TSS]✴Scoobs✴
4th December 2017
Great service! Great Staff! i wouldn't chose anyone else!
Steam Verified
BigNasty420
4th December 2017
I started a server for wurm. I had many problems (All were me being a noob). I had support from the entire tech staff walking me through step buy step. I know i was a difficult customer ( got mad a few times). They kept helping me until i was able to play my server. Thanks to the crew and staff.. Will be switching over my empyrion server in jan....( tech crew get ready lol ). Would recommend 100 % BigNasty athens, ga,usa
Steam Verified
Darknecesse
22nd November 2017
Had backup troubles with my server. Within a few hours an employee helped me through the process, while providing reassurance and a functional back up save. This has saved me weeks of lost work on the game! Excellent customer service!
Steam Verified
Mutnaggewinu =GGC=ᴼ
22nd November 2017
Ok so upon having a situation with my past Host, ping issues and many other issues for over 2 years we remained faithful. There was a miscommunication and our Host reacted negatively and became argumentative which isn't something we'd ever thought would happen. I haven't made a purchase yet as I'm trying to decide on 2 remaining hosts but it's amazing the customer service professionalism. I've received answers from my questions promptly and was even given a great discount which I almost took. But because of past issues with another host I'm being extremely cautious. I will be making my decision sometime today but Perfect Ping customer service up to this point has been nothing but stellar. Though I'm not with them atm I am giving them 100% across the board. Just a few more questions and then we'll make our decision. Tyvm :)
Steam Verified
JellyBaby
16th November 2017
I have to admit up front that I have only been using them a short time, but in that time the staff have shown that they are quick to respond and very helpful. I installed an out of date mod and killed the server, it was quickly sorted out, I still had problems uploading a mod I wanted and they did the job for me no fuss. I have to say I am a complete novice at this and struggle with the tech side of things, if the help and response I have had from them so far is what I have to look forward too I won't be leaving them. Can I just add that I poured through this very forum to find a provider that would make life easy, I selected ping perfect for a couple of reasons but uploading ,mods for the most part is made easy, and if you struggle they help. works for me :)
Steam Verified
WSMFreak>XI<
15th November 2017
Moved here after trying a couple of others that didn't work out so far so good the support has been helpful server has been set up quickly and the price is great
Steam Verified
{KpS} Mech Pilot .1
15th November 2017
Had an issue with my 7 days server. Wouldn't let us connect or would boot us immediately. I submitted a support ticket and was answered almost instantly, the problem took about 30 minutes to fix but there was clear and quick communication and it got fixed!
Steam Verified
Zerbe
15th November 2017
This is my first dedicated server I have ever hosted and the guys at PingPerfect made sure it was Perfect. Their support was super helpful and quick to respond to any questions I had regarding my server, and in game GM functions.
Steam Verified
aYo MoNty
15th November 2017
I opened a ticket and within 5 minutes i had a reply with very clear instructions on how to fix my issue.
Steam Verified
Daedleus
15th November 2017
I found about pingperfect amid dozens of other competitors. I never rented server space or hosted in any capacity beyond using an old PC as a dedicated machine for various free managers. Even then, I only really ran them for ARK: Survival Evolved. But 7 days to die, I wanted more. I wanted support and tools set up for me. I spotted your graphic banners amid others but didn't quite know any of the companies by rep. I felt compelled to choose Gameservers.com because I had seen their servers listed in other games in the past so I just "assumed" I would be happy. I ran into problems, as any newby might, and relied on their service staff on a few occasions. Not many, but enough to notice I wouldn't get any replies until usually so many hours later I waited until the next day anyhow. The service was quick worded and to the point. I could sense their distance from my concerns. But they didn't specifically treat me "badly" so I remained. I watch the servers on 7 days to die. The new Alpha build is out. Like many I have been eager for the update. Gameservers.com wasn't having it! Not a chance were the responses I and other customers had received. "We don't do experimental builds". THAT is when a representative of Ping Perfect stepped to the plate and answered how easay it was to do with this service, without coming off as the advertising it was. He answered the players question and handled the player like the ping perfect poster was just another member of the community for the game. I didn't hesitate. I killed my account with Game Servers, and ran over here salivating at the idea of the new alpha being host able without using my own machines as the server. I was so happy, and frankly rather nervous as I hoped I wasn't falling into another black hole of perceived powerlessness - should issues arise. Instead I was warmly greeted by an acceptably navigatable site. Clear and concise tools to help me manage and control my server. Clean interfaces. and most importantly Customer service that was there when I needed it. AND who w
Steam Verified
pakrninja
15th November 2017
My server crashed in the middle of a 11 hour gaming marathon. I sent in a ticket and got a response 3 minutes after I sent it saying they found the problem and it would be fixed in a couple of minutes. 2 minutes later I was back online.
Steam Verified
Modemson
2nd September 2017
When I needed help with my server they replied and helped with in the hour unlike some of their competitors which sometimes would take days. And there communication is superb really impressed with Ping Perfect extremely glad I got my service though them.
Steam Verified
just juan cornetto
24th August 2017
It's late on a Friday night and tech support has been polite and helpful in our quest to get an obscure mod pack going - great stuff :)
Steam Verified
Jedi Mart
24th August 2017
Been with Pingperfect for a solid 2,5 years now and been hosting servers for Killing Floor, always quick on the tickets, servers are always running and with a good performance. They have been expanding and keep improving their whole company so 5/5 for PingPerfect!
Steam Verified
Brakkan
24th August 2017
I have found ping perfect to be prompt if i have problems. I have people from Europe and North America play on the server and no complaints.
Steam Verified
iSi7 ®
15th August 2017
Los problemas en un momento te contestan y solucionan los problemas rápido. Todo muy buena calidad. El juego SQUAD perfecto!
Steam Verified
Milfncookies
15th August 2017
I tried for three days to have an Operational ARma 3 Exile mod server, After completing tickets and getting techs to have a look at what was happening, they finally got it working correctly, only to have it not work after 48 hours once again.
Steam Verified
8FO
1st August 2017
This is really cheap and really good. When my server was not working I put in a ticket asking for help. No joke with in like 7 mins I got a fast nice reply they fixed my server working fine love the support team. Good Work! 10/10
Steam Verified
tristan #TeamPyro
11th July 2017
My experience with PingPerfect has been absolutely amazing. From the quality of the servers, to customer support that will go above and beyond to ensure any problem you do have is resolved quickly. That combined with some of the lowest prices I've seen, I wouldn't think of hosting a server with anyone else. Thanks again.
Steam Verified
Tamer
5th July 2017
I've hosted my server with them for 2.5 years! It was a great experience I appreciate their services. I vouch for them 100%.
Steam Verified
=M@W=Bitemeh ︻デ═一
4th July 2017
After trying several hosts, i feel i don't need to go anywhere else. Our server was up and running very quickly. After submitting a ticket, it was answered within minutes, and after several chats with them decided i would transfer my websites as well. I've not been disappointed. These guys deserve a lot of credit. Support is first class, game servers and websites are very fast and so far have had a great uptime. I recommend PingPerfect to anyone, and personally i wont be going anywhere else anytime soon. Big thanks to them for what they have done for me!
Steam Verified
Mike Hibbert
4th July 2017
I currently run Empyrion, Ark and TS3 servers with Pingperfect.com and can't say enough good things about their service and support. The servers run fast and trouble free, well except for the Ark server but that's the developers and modders causing the problems there. The few times I have needed help the support team has been quick and helpful.
Steam Verified
Chuch
27th June 2017
Even if the server performance wasn't very good, the customer support you receive from Pingperfect has yet to be matched in my experience. They will work with you on any server issues you encounter and their response time is incredibly fast considering the scope of clients that they service. Thanks, PingPerfect.
Steam Verified
LoganTheDragon
27th June 2017
I run a LiF:YO server with PingPerfect. I have animal spawns set to max. The server runs like a dream! I have never had any complaints from my players about lag or responsiveness. The server was ready to go within about 20 minuted of placing my order, and to my knowledge it has never been down ( I assume at least one of my players would have noticed it go down). Free debranding too! I contacted their customer service about a duplicate invoice (which I was never actually charged for) and they removed the duplicate invoice within moments and with zero hassle at all. To be clear: I thought I had cancelled my order and then I made a new one, which was why I had 2. They were not trying to trick me or anything like that: it was a mistake on my part. I will certainly be using them for any future game-servers I rent. Thank you PingPerfect! I love my server ^_^
Steam Verified
Ridings 2.0
20th June 2017
Being relatively new to the whole game server thing I went in search of a company who I thought could cater to my needs of being a 'newbie' and with PingPerfect that’s exactly what I got. The time of day to these guys does not matter, it could be 5am, 11pm or god knows what time. Their customer support is there 24/7 and can only be described as outstanding in every way. They were quick to respond and provided solutions and help which both improved my knowledge and understanding of how to run a game server, but also how not to do things. I found that both being provided with a solution which I could go about independently was more useful than them just doing it for me in the background. The system is great and I cannot fault them. Even if I came back with a new problem the next day, I could just submit a ticket and they would be there right away. PingPerfect have been nothing but helpful and supportive. This is exactly what you would want from any company large or small. I believe that if you’re going to or are thinking about looking to buy a game server. Look no further! These guys and girls are perfect and will be your best bet and won’t let you down! Thanks PingPerfect! I look forwards to many more pleasant experiences with you guys.
Steam Verified
Caveira
1st June 2017
Excelente suporte técnico estou muito satisfeito,Empresa muito atenciosa e rápida para atender as solicitações.
Steam Verified
AlphaStrik3
21st May 2017
Customer service was fast to reply and issue a refund. However, that doesn't make up for fully losing all data and especially when I had only been using the service for a short time. Stay away.
Steam Verified
☻Juuzou☺
23rd April 2017
Okay first things first. My setup for my dedicated server & teamspeak costs less than a carton of beer. I'm sure you all could guess how well priced that is. Now let me tell you..... The support i've received from James & Alex has honestly been like nothing else. I've had multiple problems (I've probably caused xD!) And within 5 minutes or less of each question & answer. I've gotten a response & had help with the server. Now mind you, i am not the best with this sort of thing,.. But once you get used to the control panel, rcon & the config files, backeup etc.. This is alot easier than i thought it was going to be. The latency of the server is great, The teamspeak is hell good & not to mention all in a bundle with support from guys that make this possible!! Gaming you CAN DO. SO worth it.. I'd love to thank the guys at PingPerfect for letting me & my good friends blow stuff up :).... Personal shout out to James & Alex for the fine tuning. HIGHLY RECOMMENDED.
Steam Verified
Zippy
27th March 2017
The support group has been so helpful and so understanding because I do not know my way around a computer very well let alone a server. They answer question after question with polite reply and patience. Thanks
Steam Verified
Xero
7th March 2017
I have a space engineers server with being perfect and I have had very few issues but when I did have issues the pink perfect team was there to assist me as fast as possible I've almost never had to wait more than 20 minutes for a ticket to be resolved or at least started I only give a performance a 4 because the prices are good for the performance they offer I have only been with them a lot but I find them to be very consistent with the performance and support and highly recommend them to anyone wanting a casual game server.
Steam Verified
Pacid Games
7th March 2017
I have looked and used many other hosting services in the past, but I have to say that none of them have even come close to PingPerfect. The level of service and what I am getting for the money I'm spending is awesome. I have not had a bad experience with them at all in any aspect and the only reason that I had to contact Support was for a non-server related question. Support was outstanding, and very fast to reply. You wont be disappointed with PingPerfect.
Steam Verified
bad_daua
26th February 2017
for L.I.F. server they are great, best hosting, quick response for any problem and immediately fix, good job pingperfect
Steam Verified
义和拳
15th February 2017
If you're looking into setting up highly customized servers with custom mods, particularly for the Goldsource and Source engines games, this host is not for you. In particular, I would avoid purchasing dedicated and virtual server products from them. First of all they have excessive overhead and are strangely slow, even if you addon features like connection speed (which cost extra charges). They are also overpriced (including the horrible European VAT) for what they're selling. It took them quite a bit of time to figure out basic SteamCMD issues on their end pertaining to a Goldsource engine game. The support, however, wasn't a problem. In conclusion, if you're looking to host a normal or generic single gameserver on some game, they're probably fine, but I would not recommend them for a dedicated or virtual server. I've been with ten different companies over eight or nine years, this one is one of the more problematic ones.
Steam Verified
Noobs inc.
14th February 2017
Ping Perfect is where i got my start in hosting game servers, they know what they are doing, the most common problems are user caused if you show respect you get it right back. Remember if you want the best you have to pay for it. i love the superior service. Ping Perfect is the best for me what about you?
Steam Verified
Janus Atya
9th February 2017
I try this host. More problem..... Support is lie..... I very angry....
Steam Verified
derge
8th February 2017
When I have an issue costumer service responds quickly.. Instruction give from service staff clear and concise.. server up date process easy and quick... all in all glad my service is here... well done..
Steam Verified
Arkonik
4th February 2017
I've been using them for over 3 month's now and only 2 issues which where fixed and answered in under 2 mins by chat. They where very fast at finding the problem and explaining to me how on my end to fix the issue on 1 problem. I would Recommend them to anyone wanting to run a server. I've had nothing but good things from PingPerfect since I started my service: Thanks everyone at PingPerfect for the great service this review is for you.
Steam Verified
JAX
2nd February 2017
They were attentive and responsive to my issues! really appreciate their hard work and due diligence on my issues. Definitely recommend this service to a friend
Steam Verified
ViperZeroOne
2nd February 2017
In my vast experience with server hosts, operating servers for everything from Minecraft, to Space Engineers, to Starbound, and even Ark, I've found a few truths. PingPerfect may not have the best price or largest package, those things really don't matter in the long run. What they do have is excellent server locations, superior up-time, and support that treats you like a human with unscripted responses and very fast replies. I'm an extremely satisfied customer.
Steam Verified
Spidermonkey
27th January 2017
Was looking to install the SEserver Extender. Ping Perfect crew were on top of it within an hour of submiting my ticket. It was 00:15ish AM. I have never waited more than an hour for a response. Fastest responce was within 10 minutes. Didnt expect this great of service. Thanks for all you guys do!
Steam Verified
Nialis
26th January 2017
Love this hosting company, they have been on the ball with all requests and issues we have had. Service is rock solid. Def worth a try.
Steam Verified
Nobaddy
26th January 2017
The server runs and the support was fast and helpful, and the server software provides pretty much all the tools one would need to run a great server. No complaints here.
Steam Verified
jodoversion
24th January 2017
Have been using them for many different games. Never run into any problems with the servers and if I need them, I always have a wonderful experience with support. Not to mention I never wait very long for them to reply. Just always amazing in game or out.
Steam Verified
travdoty
22nd January 2017
Even with the game having a ton of multiplayer bugs, this server has blown away expectations. We run 50+ mods and have more than 7 planets w/ moons and high density asteroids, and sim speed stays at 1.0 with a ping less than 30. Just astounding!
Steam Verified
Salkio | privatealpha.co.za
15th January 2017
What a great service by great people. They fast, efficient and kind. The server was up in no time after a clear payment. I live across the word and my ping was perfect!
Steam Verified
Ridley | リドリー | 雷德
15th January 2017
Every time I need support from the staff I get it fast and better than Blizzard could ever wish to do as well! Friendly and understanding staff is what counts! And as for the servers... Well. I tested only one long enough to talk about it and it's definitely worth it's price. I have a few performance issues though but these are surely present because to the bad netcode the game uses since it's not even supported by it's devs anymore. So... All in one: A great choice for a great server and great service!
Steam Verified
theprigmores
11th January 2017
I've used PingPerfect on more than one occasion for multiple Space Engineers games, and used other game servers before them. I had issues with glitching etc on other providers but NOT with Pingperfect. Everything from pricing, service, support and reliability has meant I've recommended them to others time and time again.
Steam Verified
benpob
8th January 2017
the service I have recieved from these guys has been fantastic. I went to them, from Vanother provider, who were ok but the servers was so laggy it was unplayable towards the end, these guys have been brilliant. The server is running the best it has ever run, the control panel is fantastically easy to use and I love the maintenance scripts. Finaly, the customer service, Fantastic! A response has never taken more than 2 hours. I waited 48 with the previous host!. Keep up the good work fellas (and ladys)
Steam Verified
MsgAmmo
6th January 2017
The help support was able to assist me in getting my server up and running and configured correctly for my needs. James was by far very knowledgeable when it came to resolving my PVP issues.
Steam Verified
MiteeGrimm
2nd January 2017
I started a server with PingPerfect, after comparing them to their competitors, I liked what I seen. So, I started a server, using their help guides I was on my way to an easy setup. When I had a problem, I opened a ticket and very soon thereafter I was chatting with support. The support team walked me through step by step, and when I reached the limit of my understanding, they did the rest. I highly recommend this service!
Steam Verified
Cocaine
2nd January 2017
Their site is a bit tough to navigate but the server, the servers, and the people are great. I would defo say use them for your server hosting needs.
Steam Verified
29th December 2016
I’m not one to write reviews, but I feel that people should know about my server hosting let down. Pingperfect seemed like a sensible choice for my clans Arma 3 server because they were a lot cheaper then a lot of the other GSP that I had seen on the internet. However it would not seem that choosing the cheapest host is the best. They were not able to meet the needs of my clan and they were not able to change our server to the new exile mod so was shortly left for another GSP. Rubbish for Arma 3.
Steam Verified
27th December 2016
After trying 2 other hosts in the matter of 4 days I decided to give PP a try. I thought “I can’t go wrong a third time surely…” Luckily it's been great! James and the team have been super and have gone beyond what I was expecting on any host after the last 2 joke companies I had dealt with. They managed to sort the issues that I was having with the other companies so I can highly recommend them and I often do on my Twitch channel.
Steam Verified
15th December 2016
Recently had to change my contract with Pingperfect as I had to upgrade a few things on my server. Having had a good few months with them already I was expecting this to get done pretty quickly and it was sorted in a matter of hours. After getting contact with them I received an email asking that they could make these changes and all I had to do was pay the extra invoice. After getting things sorted my new servers were up. Good customer Service.
Steam Verified
bashtrack
14th December 2016
You have a problem they solve it in few time.
Steam Verified
These are the most popular games for PingPerfect on our site
Last Checked: 2018-05-22
Wondering what PingPerfect`s control panel looks like? The check out this video:
PingPerfect walk through their game hosting control panel
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