PingPerfect Reviews
Nobaddy
Steam Verified
Pretty good
The server runs and the support was fast and helpful, and the server software provides pretty much all the tools one would need to run a great server. No complaints here.
5 5 1
Salkio | privatealpha.co.za
Steam Verified
Speechless...
What a great service by great people. They fast, efficient and kind. The server was up in no time after a clear payment. I live across the word and my ping was perfect!
5 5 1
Ridley | リドリー | 雷德
Steam Verified
Great support and good servers!
Every time I need support from the staff I get it fast and better than Blizzard could ever wish to do as well! Friendly and understanding staff is what counts! And as for the servers... Well. I tested only one long enough to talk about it and it's definitely worth it's price. I have a few performance issues though but these are surely present because to the bad netcode the game uses since it's not even supported by it's devs anymore. So... All in one: A great choice for a great server and great service!
5 5 1
MiteeGrimm
Steam Verified
PingPerfect Perfect Service
I started a server with PingPerfect, after comparing them to their competitors, I liked what I seen. So, I started a server, using their help guides I was on my way to an easy setup. When I had a problem, I opened a ticket and very soon thereafter I was chatting with support. The support team walked me through step by step, and when I reached the limit of my understanding, they did the rest. I highly recommend this service!
5 5 1
Cocaine
Steam Verified
I would reccomend to friends!
Their site is a bit tough to navigate but the server, the servers, and the people are great. I would defo say use them for your server hosting needs.
4 5 1
BigNasty420
Steam Verified
They go out of their way to help
I started a server for wurm. I had many problems (All were me being a noob). I had support from the entire tech staff walking me through step buy step. I know i was a difficult customer ( got mad a few times). They kept helping me until i was able to play my server. Thanks to the crew and staff.. Will be switching over my empyrion server in jan....( tech crew get ready lol ). Would recommend 100 % BigNasty athens, ga,usa
5 5 1
[TSS]✴Scoobs✴
Steam Verified
Outstanding
Great service! Great Staff! i wouldn't chose anyone else!
5 5 1
Mutnaggewinu =GGC=ᴼ
Steam Verified
Looking for a new Host!
Ok so upon having a situation with my past Host, ping issues and many other issues for over 2 years we remained faithful. There was a miscommunication and our Host reacted negatively and became argumentative which isn't something we'd ever thought would happen. I haven't made a purchase yet as I'm trying to decide on 2 remaining hosts but it's amazing the customer service professionalism. I've received answers from my questions promptly and was even given a great discount which I almost took. But because of past issues with another host I'm being extremely cautious. I will be making my decision sometime today but Perfect Ping customer service up to this point has been nothing but stellar. Though I'm not with them atm I am giving them 100% across the board. Just a few more questions and then we'll make our decision. Tyvm :)
5 5 1
Darknecesse
Steam Verified
Great support (customer service)!
Had backup troubles with my server. Within a few hours an employee helped me through the process, while providing reassurance and a functional back up save. This has saved me weeks of lost work on the game! Excellent customer service!
5 5 1
Daedleus
Steam Verified
TL: DR Very good customer service
I found about pingperfect amid dozens of other competitors. I never rented server space or hosted in any capacity beyond using an old PC as a dedicated machine for various free managers. Even then, I only really ran them for ARK: Survival Evolved. But 7 days to die, I wanted more. I wanted support and tools set up for me. I spotted your graphic banners amid others but didn't quite know any of the companies by rep. I felt compelled to choose Gameservers.com because I had seen their servers listed in other games in the past so I just "assumed" I would be happy. I ran into problems, as any newby might, and relied on their service staff on a few occasions. Not many, but enough to notice I wouldn't get any replies until usually so many hours later I waited until the next day anyhow. The service was quick worded and to the point. I could sense their distance from my concerns. But they didn't specifically treat me "badly" so I remained. I watch the servers on 7 days to die. The new Alpha build is out. Like many I have been eager for the update. Gameservers.com wasn't having it! Not a chance were the responses I and other customers had received. "We don't do experimental builds". THAT is when a representative of Ping Perfect stepped to the plate and answered how easay it was to do with this service, without coming off as the advertising it was. He answered the players question and handled the player like the ping perfect poster was just another member of the community for the game. I didn't hesitate. I killed my account with Game Servers, and ran over here salivating at the idea of the new alpha being host able without using my own machines as the server. I was so happy, and frankly rather nervous as I hoped I wasn't falling into another black hole of perceived powerlessness - should issues arise. Instead I was warmly greeted by an acceptably navigatable site. Clear and concise tools to help me manage and control my server. Clean interfaces. and most importantly Customer service that was there when I needed it. AND who w
4 5 1
WSMFreak
Steam Verified
So Far So Good
Moved here after trying a couple of others that didn't work out so far so good the support has been helpful server has been set up quickly and the price is great
5 5 1
{KpS} Mech Pilot .1
Steam Verified
Great fast service
Had an issue with my 7 days server. Wouldn't let us connect or would boot us immediately. I submitted a support ticket and was answered almost instantly, the problem took about 30 minutes to fix but there was clear and quick communication and it got fixed!
5 5 1
Zerbe
Steam Verified
First time hosting
This is my first dedicated server I have ever hosted and the guys at PingPerfect made sure it was Perfect. Their support was super helpful and quick to respond to any questions I had regarding my server, and in game GM functions.
5 5 1
aYo MoNty
Steam Verified
Insanely fast support
I opened a ticket and within 5 minutes i had a reply with very clear instructions on how to fix my issue.
5 5 1
Modemson
Steam Verified
Simply Amazing Support
When I needed help with my server they replied and helped with in the hour unlike some of their competitors which sometimes would take days. And there communication is superb really impressed with Ping Perfect extremely glad I got my service though them.
5 5 1
Jedi Mart
Steam Verified
Killing Floor Games Events
Been with Pingperfect for a solid 2,5 years now and been hosting servers for Killing Floor, always quick on the tickets, servers are always running and with a good performance. They have been expanding and keep improving their whole company so 5/5 for PingPerfect!
5 5 1
just juan cornetto
Steam Verified
Great Tech Support
It's late on a Friday night and tech support has been polite and helpful in our quest to get an obscure mod pack going - great stuff :)
4.6666666666667 5 1
Brakkan
Steam Verified
Great server host.
I have found ping perfect to be prompt if i have problems. I have people from Europe and North America play on the server and no complaints.
5 5 1
Milfncookies
Steam Verified
Dissatisfied
I tried for three days to have an Operational ARma 3 Exile mod server, After completing tickets and getting techs to have a look at what was happening, they finally got it working correctly, only to have it not work after 48 hours once again.
2 5 1
iSi7 ®
Steam Verified
Fantastico
Los problemas en un momento te contestan y solucionan los problemas rápido. Todo muy buena calidad. El juego SQUAD perfecto!
5 5 1
8FO
Steam Verified
Amazing!
This is really cheap and really good. When my server was not working I put in a ticket asking for help. No joke with in like 7 mins I got a fast nice reply they fixed my server working fine love the support team. Good Work! 10/10
5 5 1
tristan #TeamPyro
Steam Verified
Unbelievable Quality
My experience with PingPerfect has been absolutely amazing. From the quality of the servers, to customer support that will go above and beyond to ensure any problem you do have is resolved quickly. That combined with some of the lowest prices I've seen, I wouldn't think of hosting a server with anyone else. Thanks again.
5 5 1
Tamer
Steam Verified
They're the best hosting I've seen so far.
I've hosted my server with them for 2.5 years! It was a great experience I appreciate their services. I vouch for them 100%.
5 5 1
Mike Hibbert
Steam Verified
Great Servers
I currently run Empyrion, Ark and TS3 servers with Pingperfect.com and can't say enough good things about their service and support. The servers run fast and trouble free, well except for the Ark server but that's the developers and modders causing the problems there. The few times I have needed help the support team has been quick and helpful.
5 5 1
=M@W=Bitemeh ︻デ═一
Steam Verified
Excellence!
After trying several hosts, i feel i don't need to go anywhere else. Our server was up and running very quickly. After submitting a ticket, it was answered within minutes, and after several chats with them decided i would transfer my websites as well. I've not been disappointed. These guys deserve a lot of credit. Support is first class, game servers and websites are very fast and so far have had a great uptime. I recommend PingPerfect to anyone, and personally i wont be going anywhere else anytime soon. Big thanks to them for what they have done for me!
5 5 1
LoganTheDragon
Steam Verified
Life Is Feudal Server Runs Like A Dream!
I run a LiF:YO server with PingPerfect. I have animal spawns set to max. The server runs like a dream! I have never had any complaints from my players about lag or responsiveness. The server was ready to go within about 20 minuted of placing my order, and to my knowledge it has never been down ( I assume at least one of my players would have noticed it go down). Free debranding too! I contacted their customer service about a duplicate invoice (which I was never actually charged for) and they removed the duplicate invoice within moments and with zero hassle at all. To be clear: I thought I had cancelled my order and then I made a new one, which was why I had 2. They were not trying to trick me or anything like that: it was a mistake on my part. I will certainly be using them for any future game-servers I rent. Thank you PingPerfect! I love my server ^_^
5 5 1
Chuch
Steam Verified
Fantastic server performance and absolutely stellar customer support
Even if the server performance wasn't very good, the customer support you receive from Pingperfect has yet to be matched in my experience. They will work with you on any server issues you encounter and their response time is incredibly fast considering the scope of clients that they service. Thanks, PingPerfect.
5 5 1
Ridings 2.0
Steam Verified
PingPerfect as a provider
Being relatively new to the whole game server thing I went in search of a company who I thought could cater to my needs of being a 'newbie' and with PingPerfect that’s exactly what I got. The time of day to these guys does not matter, it could be 5am, 11pm or god knows what time. Their customer support is there 24/7 and can only be described as outstanding in every way. They were quick to respond and provided solutions and help which both improved my knowledge and understanding of how to run a game server, but also how not to do things. I found that both being provided with a solution which I could go about independently was more useful than them just doing it for me in the background. The system is great and I cannot fault them. Even if I came back with a new problem the next day, I could just submit a ticket and they would be there right away. PingPerfect have been nothing but helpful and supportive. This is exactly what you would want from any company large or small. I believe that if you’re going to or are thinking about looking to buy a game server. Look no further! These guys and girls are perfect and will be your best bet and won’t let you down! Thanks PingPerfect! I look forwards to many more pleasant experiences with you guys.
5 5 1
Caveira
Steam Verified
Suporte técnico
Excelente suporte técnico estou muito satisfeito,Empresa muito atenciosa e rápida para atender as solicitações.
5 5 1
AlphaStrik3
Steam Verified
Total data loss in less than three weeks
Customer service was fast to reply and issue a refund. However, that doesn't make up for fully losing all data and especially when I had only been using the service for a short time. Stay away.
2.3333333333333 5 1
☻Juuzou☺
Steam Verified
Support & Great Pricing
Okay first things first. My setup for my dedicated server & teamspeak costs less than a carton of beer. I'm sure you all could guess how well priced that is. Now let me tell you..... The support i've received from James & Alex has honestly been like nothing else. I've had multiple problems (I've probably caused xD!) And within 5 minutes or less of each question & answer. I've gotten a response & had help with the server. Now mind you, i am not the best with this sort of thing,.. But once you get used to the control panel, rcon & the config files, backeup etc.. This is alot easier than i thought it was going to be. The latency of the server is great, The teamspeak is hell good & not to mention all in a bundle with support from guys that make this possible!! Gaming you CAN DO. SO worth it.. I'd love to thank the guys at PingPerfect for letting me & my good friends blow stuff up :).... Personal shout out to James & Alex for the fine tuning. HIGHLY RECOMMENDED.
5 5 1
Zippy
Steam Verified
Support
The support group has been so helpful and so understanding because I do not know my way around a computer very well let alone a server. They answer question after question with polite reply and patience. Thanks
5 5 1
Xero
Steam Verified
Best support I have found!
I have a space engineers server with being perfect and I have had very few issues but when I did have issues the pink perfect team was there to assist me as fast as possible I've almost never had to wait more than 20 minutes for a ticket to be resolved or at least started I only give a performance a 4 because the prices are good for the performance they offer I have only been with them a lot but I find them to be very consistent with the performance and support and highly recommend them to anyone wanting a casual game server.
4.3333333333333 5 1
Pacid Games
Steam Verified
Awesome reliable servers and service.
I have looked and used many other hosting services in the past, but I have to say that none of them have even come close to PingPerfect. The level of service and what I am getting for the money I'm spending is awesome. I have not had a bad experience with them at all in any aspect and the only reason that I had to contact Support was for a non-server related question. Support was outstanding, and very fast to reply. You wont be disappointed with PingPerfect.
5 5 1
bad_daua
Steam Verified
profesional team
for L.I.F. server they are great, best hosting, quick response for any problem and immediately fix, good job pingperfect
5 5 1
义和拳
Steam Verified
Simple game servers ok, but not for the technically proficient
If you're looking into setting up highly customized servers with custom mods, particularly for the Goldsource and Source engines games, this host is not for you. In particular, I would avoid purchasing dedicated and virtual server products from them. First of all they have excessive overhead and are strangely slow, even if you addon features like connection speed (which cost extra charges). They are also overpriced (including the horrible European VAT) for what they're selling. It took them quite a bit of time to figure out basic SteamCMD issues on their end pertaining to a Goldsource engine game. The support, however, wasn't a problem. In conclusion, if you're looking to host a normal or generic single gameserver on some game, they're probably fine, but I would not recommend them for a dedicated or virtual server. I've been with ten different companies over eight or nine years, this one is one of the more problematic ones.
3 5 1
Noobs inc.
Steam Verified
They are more dedicated then the dedicated servers the have :)
Ping Perfect is where i got my start in hosting game servers, they know what they are doing, the most common problems are user caused if you show respect you get it right back. Remember if you want the best you have to pay for it. i love the superior service. Ping Perfect is the best for me what about you?
5 5 1
Janus Atya
Steam Verified
LIF server is lost money
I try this host. More problem..... Support is lie..... I very angry....
1 5 1
derge
Steam Verified
Fast Service.. clear concise instructions..
When I have an issue costumer service responds quickly.. Instruction give from service staff clear and concise.. server up date process easy and quick... all in all glad my service is here... well done..
5 5 1
Arkonik
Steam Verified
Very reliable Service
I've been using them for over 3 month's now and only 2 issues which where fixed and answered in under 2 mins by chat. They where very fast at finding the problem and explaining to me how on my end to fix the issue on 1 problem. I would Recommend them to anyone wanting to run a server. I've had nothing but good things from PingPerfect since I started my service: Thanks everyone at PingPerfect for the great service this review is for you.
5 5 1
ViperZeroOne
Steam Verified
Worth the Money
In my vast experience with server hosts, operating servers for everything from Minecraft, to Space Engineers, to Starbound, and even Ark, I've found a few truths. PingPerfect may not have the best price or largest package, those things really don't matter in the long run. What they do have is excellent server locations, superior up-time, and support that treats you like a human with unscripted responses and very fast replies. I'm an extremely satisfied customer.
5 5 1
JAX
Steam Verified
Great customer service
They were attentive and responsive to my issues! really appreciate their hard work and due diligence on my issues. Definitely recommend this service to a friend
5 5 1
Spidermonkey
Steam Verified
Awesome and Quick Response
Was looking to install the SEserver Extender. Ping Perfect crew were on top of it within an hour of submiting my ticket. It was 00:15ish AM. I have never waited more than an hour for a response. Fastest responce was within 10 minutes. Didnt expect this great of service. Thanks for all you guys do!
5 5 1
Nialis
Steam Verified
Great company
Love this hosting company, they have been on the ball with all requests and issues we have had. Service is rock solid. Def worth a try.
4.6666666666667 5 1
jodoversion
Steam Verified
Great Company
Have been using them for many different games. Never run into any problems with the servers and if I need them, I always have a wonderful experience with support. Not to mention I never wait very long for them to reply. Just always amazing in game or out.
5 5 1
travdoty
Steam Verified
Impeccable Service for Space Engineers server
Even with the game having a ton of multiplayer bugs, this server has blown away expectations. We run 50+ mods and have more than 7 planets w/ moons and high density asteroids, and sim speed stays at 1.0 with a ping less than 30. Just astounding!
5 5 1
theprigmores
Steam Verified
Constantly reliable
I've used PingPerfect on more than one occasion for multiple Space Engineers games, and used other game servers before them. I had issues with glitching etc on other providers but NOT with Pingperfect. Everything from pricing, service, support and reliability has meant I've recommended them to others time and time again.
4.6666666666667 5 1
benpob
Steam Verified
Best server host i've found
the service I have recieved from these guys has been fantastic. I went to them, from Vanother provider, who were ok but the servers was so laggy it was unplayable towards the end, these guys have been brilliant. The server is running the best it has ever run, the control panel is fantastically easy to use and I love the maintenance scripts. Finaly, the customer service, Fantastic! A response has never taken more than 2 hours. I waited 48 with the previous host!. Keep up the good work fellas (and ladys)
4.6666666666667 5 1
MsgAmmo
Steam Verified
Great support
The help support was able to assist me in getting my server up and running and configured correctly for my needs. James was by far very knowledgeable when it came to resolving my PVP issues.
5 5 1
Mitch
Steam Verified
Rubbish for Arma 3.
I’m not one to write reviews, but I feel that people should know about my server hosting let down. Pingperfect seemed like a sensible choice for my clans Arma 3 server because they were a lot cheaper then a lot of the other GSP that I had seen on the internet. However it would not seem that choosing the cheapest host is the best. They were not able to meet the needs of my clan and they were not able to change our server to the new exile mod so was shortly left for another GSP. Rubbish for Arma 3.
1.6666666666667 5 1
QR Beech
Steam Verified
great
After trying 2 other hosts in the matter of 4 days I decided to give PP a try. I thought “I can’t go wrong a third time surely…” Luckily it's been great! James and the team have been super and have gone beyond what I was expecting on any host after the last 2 joke companies I had dealt with. They managed to sort the issues that I was having with the other companies so I can highly recommend them and I often do on my Twitch channel.
4.6666666666667 5 1
GreySkull
Steam Verified
Good customer Service.
Recently had to change my contract with Pingperfect as I had to upgrade a few things on my server. Having had a good few months with them already I was expecting this to get done pretty quickly and it was sorted in a matter of hours. After getting contact with them I received an email asking that they could make these changes and all I had to do was pay the extra invoice. After getting things sorted my new servers were up. Good customer Service.
3.6666666666667 5 1
bashtrack
Steam Verified
Easy and reactive
You have a problem they solve it in few time.
4.3333333333333 5 19.3
Review Score
Excellent 9.3 from 0 - 10
(53 reviews)Last Reviewed 6 Months Ago
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